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Studio Terms & Conditions

Effective January 2024

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Welcome to Shelby's Pole Studio ! By enrolling in our classes, using our facilities, or participating in any Shelby's Pole Studio services, you agree to the following terms and conditions. For membership, pricing, and cancellation terms, see our Terms & Conditions page.

 
Safety & Participation
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By enrolling at Shelby's Pole Studio (located in Christie Downs, South Australia), you agree to:

  • Follow all safety cues and instructions provided by your instructor.

  • Use safety equipment as advised — failure to do so may result in removal from class.

  • Participate in warm-ups and safety briefings prior to each class.

  • Arrive on time. Late arrivals may be refused entry for safety reasons.

  • Disclose any illness, injury, or health condition before class.

  • Participate in a safe and respectful manner toward others.

 

Failure to comply may result in removal from class or from the studio.

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Warm-Up Requirement

  • Warm-up is a mandatory, non-optional part of every class and is structured for your safety, including footwear requirements.

  • Students who arrive late to or skip warm-up, or who do not follow footwear/equipment instructions during warm-up, may be asked to sit out the class for safety reasons, with no refund or credit provided.

  • Students who leave the class (e.g. to use the toilet) during warm-up and return without having completed it in the required footwear/attire will be treated as having skipped warm-up and may be asked to sit out the class for safety reasons.

  • Instructors have final discretion on safety compliance. Refusal to follow safety instructions, including warm-up requirements, may result in removal from the class or studio.

 
Drug & Alcohol Policy
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Shelby's Pole Studio enforces a strict zero-tolerance policy on drugs and alcohol:

  • You must have a zero reading when attending the studio.

  • No pole activity  is permitted under the influence of drugs or alcohol.

  • If you are found to be under the influence or have used pole equipment while impaired, your enrolment may be terminated.

If you’ve recently used substances but are no longer under the influence, you must inform your instructor for safety.

 
Photography & Social Media
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  • We may take photos during classes for promotional use. If you do not wish to appear in any photos, you must notify us in writing.

  • You must inform other students if you don’t wish to appear in their social media.

  • Always seek consent from fellow students before sharing any media that includes them.

 
Personal Conduct & Studio Etiquette
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While at Shelby's Pole Studio, you are expected to:

  • Conduct yourself in a calm and safe manner (no running, no phone use while walking, clean any spills).

  • Notify us of any hazards or safety issues immediately.

  • Refrain from giving advice or instruction to other students — this could result in liability and removal.

  • Respect everyone’s space, time, and learning.

 
Medical & Emergency Protocol
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  • All injuries must be reported to staff immediately.

  • Head injuries require assessment at Noarlunga Hospital.

  • You are not permitted to drive after a head injury — doing so voids any coverage provided by Shelby's Pole Studio.

  • Shelby's Pole Studio covers ambulance costs in the event of serious injury.

  • An incident report and medical disclosure may be required for insurance purposes.

  • All students must provide the following:

Full Name

Date of Birth

Contact Information

Next of Kin (Name, Phone Number, Relationship)​

 
NDIS Support
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Shelby's Pole Studio supports eligible students through the NDIS. Contact us for invoicing and custom arrangements.

 
Equipment & Grip Aids
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  • Griptinite, knee pads, and Pleaser heels available for purchase.

  • You are required to buy your own grip and knee pads after your 2-week trial.

  • iTac and Monkey Hands are not allowed.

  • You must clean and put away all equipment after use.

 
Crash Mats & Risk Acceptance
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  • Crash mats are strongly encouraged and must be used during appropriate moves.

  • Pole is a high-risk activity — participation is at your own risk.

  • Injuries sustained without a crash mat may not be covered.

 
Waiver of Liability
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By attending Shelby's Pole Studio, you agree to:

  • Accept full responsibility for your participation and safety.

  • Waive all claims against Shelby's Pole Studio, its staff, and instructors.

  • Complete a signed waiver and injury report (if applicable).

 
Contact
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If you have any questions or need to update your preferences:

📧 Email: michelleplowmann@rocketmail.com
📱 Text: 0499 117 911

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